Answers
Sep 24, 2021 - 09:27 AM
Hello. Our full return and exchange policy can be seen here. Essentially, as long as an item is in its original condition you are free to return it for a refund or exchange it for a new item. We ask that returns be made within about a month from the original order date.
You would simply mail the item back along with your completed return form (we include one with each order on the reverse side of your packing slip) and we'll process the return. Refunds automatically go back to your original payment method and if you're exchanging items then we will cover the cost of shipping the new item(s) out to you.
I hope that this clarifies things a bit, but please let us know if you have any questions at all and we'd be more than happy to help.
You would simply mail the item back along with your completed return form (we include one with each order on the reverse side of your packing slip) and we'll process the return. Refunds automatically go back to your original payment method and if you're exchanging items then we will cover the cost of shipping the new item(s) out to you.
I hope that this clarifies things a bit, but please let us know if you have any questions at all and we'd be more than happy to help.
